Policies

Skaneateles Suites is a Collection of Places to Stay; The Boutique Hotel is in the Village Center, The Suites are 2 miles West of the Village, Apartments, Condos and Vacation Rentals are in various locations.

All polices are subject to change.

Nightly Policies

Certain Blackout Dates may overrule these general policies.
Cancellation & Deposit policies vary by reservation, please ask and check your confirmation for specifics. We do not “over-sell”. You have a guaranteed reservation and therefore our cancellation policies are strictly enforced.
Overnight Rates are based on double occupancy. Additional guests are $15 each per night.
Booking Policy: Your reservation is NOT confirmed until you receive email confirmation.
No refunds for weather related reasons.
Payment: All major credit cards, cash and checks with prior approval.
Check In Hotel & Suites: 3:00-6:00 P.M. Check Out: 11:00 A.M. Early Check-in and Late Departure is available for $15 / hour.
Late arrival? Please call 315-685-2333 for special Check-In arrangements after 6 pm.
Non-Smoking: all properties are non-smoking. There is $250 fee for smoking indoors. Guests are welcome to smoke on porches, patios, and outdoor areas. Ashtrays are placed in those areas for convenience.
Pets: We accept pets in certain guestrooms with advance arrangement. Please call the Reservation Desk for information and availability for pet-friendly rooms.
Handicap: Many of our properties are ADA “sensitive” but not compliant. Please ask for details.
Lost keys are charged at $25 per key.
The minimum age to rent a property is 25 years old. Photo Identification and a valid credit card may be required at check in.
Privacy Policy: We never share customer information with anyone. Your email is used only to send you a confirmation and occasional special offers from Skaneateles Suites. If you do not wish to receive our specials, simply call to opt out.
Although we strive to ensure that all information is accurate, the actual decor of this unit may differ from the images shown. We will gladly consider a request for a specific unit, however, this is not guaranteed.

Vacation Rentals

Vacation Rentals Check In: 4:00 P.M Check Out 10:00 A.M.
Dockside Vacations and Extended Stay reservations are discussed in depth with a contract you must sign.
Docksides are generarlly owned by others. We attempt to maintain accurate lists of amenities, but these are subject to change by the owners.